> Free International Shipping on All Orders Above $59

Enjoy Free International Shipping On All Orders Above $59! 

All International shipments are proudly handled by DHL Global Mail Services. 

All orders will be shipped by the next working day (Orders on Monday will be shipped on Tuesday. Excludes Saturdays and Sundays) Orders on Friday, Saturday and Sunday will be shipped on Monday once DHL is reopened for business.

Below are the estimated shipping times to a number of sample countries where it will then be delivered by your National Post Carrier. Final delivery times may vary depending on the Custom's Clearance time taken by your country. 

The list is meant as a sample guide for reference only. We ship worldwide and will ship to your country even if it is not on the list.

Estimated Shipping Times To Countries:


  • Hong Kong - 3-4 working days
  • Singapore - 2-3 working days
  • Taiwan - 4-5 working days
  • China - 6-8 working days
  • Japan - 3-5 working days
  • Indonesia - 5-7 working days
  • Thailand - 4-6 working days
  • Malaysia - 4-6 working days
  • Philippines - 6-7 working days

Rest of the world:

  • United States - 6-8 working days
  • United Kingdom - 4-6 working days
  • Switzerland - 4-6 working days
  • Germany  - 5-7 working days
  • France - 5-7 working days
  • Netherlands - 4-6 working days
  • Belgium - 7-9 working days

> 100 % Free Returns/Exchanges On All Orders within 60 Days

Your satisfaction is our priority. Enjoy 100% free returns/exchanges on all orders within 60 Days from the day your order is shipped. No returns or exchange fees will be charged. We will be happy to exchange the item(s) for a different size / colour / style. 

All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition, ie. Returns must be unworn, unwashed, unstretched, unstained and in the state you received them and in the original packaging and with their tags attached. Please also ensure that the items do not have any scent, deodorant, perfume on them. 

The item(s) and return postage is your responsibility until it reaches our fulfilment centre. For your protection, we would recommend that you send the parcel using a delivery service that insures you for the value of goods and also provides a tracking service. Please include your original invoice inside the package to facilitate the transaction. 

Any promotional items are not returnable and/or exchangeable. Cock rings and other toys are also non returnable and/or exchangeable. 

Item(s) found to be unsatisfactory upon receipt can be shipped back to you at a flat rate of $10 USD. Such items will be kept for a maximum of 30 days before being disposed of. 

Please email us at admin@mategear.com before sending any returns to give us a friendly heads-up.